Corporate FAQ

We Have The Best Support Around

Corporate FAQ2016-02-27T23:09:13-05:00
Where does MARTEC360 have offices/resources?2020-06-23T18:26:02-04:00

We have resources spread all over the globe. Our headquarters is based in Tampa, FL and regional resources exist in the following areas:

North America

  • Atlana, Georgia
  • Edmonton, Canada
  • South Florida

International

  • India (3 locations)
How long has MARTEC360 been around?2020-06-23T18:23:05-04:00

MARTEC360 was initially launched in the summer of 2016. By January of 2017, everything was fully up and running.

How does your BI pricing model work?2020-06-23T18:21:13-04:00

CommerceBI subscriptions start with the instance and user licensing based on your organizational needs. Based on the licensing subscription plan identified, there are MARTEC360 CommerceBI licensing fees based upon number of cards (reports), how many connectors (data sources) and managed service and support levels. Pricing may start at $15-18,000 annually on the low end and between $80-120k annually on the high-end. Organizations may start small and grow over time as organization needs expand.

Which BI and analytics platforms do you have experience with?2020-06-23T18:17:07-04:00

We have expertise and proficiency with a variety of platforms. DOMO, Google BigQuery, Google Data Studio, Microsoft PowerBI, Tableau, Google Analytics, Microsoft SSRS and others. Our primary BI solutions revolve around our CommerceBI initiatives as they generate the greatest ROI for the lowest TCO.

What E-Commerce platforms do you work with?2020-06-23T14:06:10-04:00

Our backend mar-tech stack is platform agnostic. We have worked with accounts on (in alpha order): BigCommerce, Everest, Magento (v1 & v2 / community & enterprise), NOP Commerce, Shopify, WooCommerce, and many others.

If your e-commerce software is not part of the list above or you built your e-commerce site custom, please reach out to us as there is likely a way to integrate the data connections and facilitate your growth potential.

What ERP’s do you work with?2020-06-23T14:03:18-04:00

Our backend mar-tech stack is platform agnostic. We have worked with accounts on (in alpha order): Acumatica, BrightPearl, Dynamics, Everest, Sage, Nero, Netsuite, Quickbooks and many others. If your business operating system is not part of the list above, please reach out to us as there is likely a way to integrate the data connections and facilitate your growth potential.

What is your pricing for Channel / Marketplace automation and marketing services?2020-06-23T18:12:30-04:00

Based on your desired level of managed services engagement and your Gross Monthly Volume (GMV) within the marketplaces managed through our solution(s), our rates range from less than $3K to more than $25K per month. Again, this is based on a combination of both technology platform fees and campaign management.

Request your opportunity analysis below to schedule your customized assessment of the value MARTEC360 can bring to your ecommerce marketing success.

Contact Us

What is your pricing for Google Shopping/PLA/PPC marketing services?2020-06-23T13:56:45-04:00

Based on your desired level of engagement with our Google Shopping / PLA / PPC / re-marketing services and ad spend under our management, our  rates range from less than $5K to more than $25K per month based on a combination of technology fees and campaign management.

Request your opportunity analysis above to schedule your customized assessment of the value MARTEC360 can bring to your ecommerce marketing success.

Contact Us

I’m on an older version of Everest, can I use Windows 2012 or 2016?2020-06-23T05:58:24-04:00

Yes with a little configuration, We can get Everest 5.x Functioning on more modern platforms.

Does MARTEC360 offer any type of support programs?2020-06-23T05:57:13-04:00

Yes. MT360 offers a variety of support models from hourly support to annual support contracts for Server/OS environment, Application / Database environment as well as Web/eCommerce environments by our seasoned experts. These programs exist for versions starting from version 1.x through the latest 7.x versions.

How long has MARTEC360 worked with Everest?2020-06-23T05:56:45-04:00

MARTEC360 founder and CEO, Andrew Shelton, was a key member of the first organization that licensed and ran Everest ERP after Everest Software evolved from Accware software in 1998.  To say MARTEC360 understands Everest ERP is a large understatement.

The MARTEC360 Senior Developers have been improving, optimizing, and customizing the Everest platform since 2002.

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